This policy was last modified on 11 April 2019.
We will collect personal information such as your name and address from you in the course of providing legal services to you or others. We may collect your personal information in various ways, including via telephone, internet, our website, email or hardcopy or online forms.
In most cases, we collect your personal information directly from you. We may also obtain personal information from third-party searches, other investigations and, sometimes, from adverse parties. If you are a client, we must collect accurate name and address information from you in order to comply with our legal and professional obligations.
Depending on the nature of your matter, the types of bodies to whom we may disclose your personal information include the courts, experts and barristers, other lawyers relevant to your matter, government bodies and third parties involved in the completion or processing of a transaction. We also may disclose your personal information to our insurers and third party service providers such as information technology service providers.
We store data in Australia. If your matter involves parties overseas we may disclose your personal information to overseas recipients associated with that matter in order to carry out your instructions.
We take reasonable steps to protect the personal information that we hold from misuse, interference and loss. For example, we limit access to it through password-protected accounts and dispose of it when we can, having regard to our insurance and professional obligations. Despite this, we cannot guarantee the security of your personal information.
We take reasonable steps to ensure that the personal information we hold about you is accurate, complete and up-to-date. However, we also rely on you to advise us of any changes to your personal information.
You can access and correct the personal information we hold about you and can raise any concerns about our personal information handling practices by contacting firstname.lastname@example.org or ph (02) 6212 7600. We do not charge you for accessing your personal information. If you believe that we have breached an Australian Privacy Principle, you can make a complaint to us directly and your complaint will be referred to a partner for investigation. Alternatively, you can make a complaint to the Australian Privacy Commissioner at www.oaic.gov.au.