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My matter was dealt with in a most professional and friendly manner. I was given clear explanations, courtesy, the lawyers were always on time for my appointments and they were always able to listen to me and interpret my requests to put into a legal framework. Thanks for your help, guidance and understanding.
I found Di Simpson impressive and all the staff to be "on the ball", compassionate, kind and well-mannered. A pleasant change. I liked the fact that the lawyers I had contact with treated me with a respectful, non-judgmental attitude.
The partner I spoke with in my initial (somewhat urgent and upsetting) inquiry was very understanding and kind, taking the time to talk me through some basic options and helping me find the right solicitor in the firm, should I need to progress the matter. The solicitor I was assigned was brilliant. Carrie was on the ball, thorough, and...
Dear Juliet, Thank you so much for your assistance in this matter. It has been a comfort to have so much confidence in your support and professional guidance. I am very excited about my future. Onwards and upwards!