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My matter was dealt with in a most professional and friendly manner. I was given clear explanations, courtesy, the lawyers were always on time for my appointments and they were always able to listen to me and interpret my requests to put into a legal framework. Thanks for your help, guidance and understanding.
I found Di Simpson impressive and all the staff to be "on the ball", compassionate, kind and well-mannered. A pleasant change. I liked the fact that the lawyers I had contact with treated me with a respectful, non-judgmental attitude.
I liked that DDCS were so efficient. My Will and Power of Attorney were sorted in 2 visits. I also liked that everyone in the firm who I met, from the receptionists to Rebecca and the lady who witnessed my Will smiled. Your service was great.
The partner I spoke with in my initial (somewhat urgent and upsetting) inquiry was very understanding and kind, taking the time to talk me through some basic options and helping me find the right solicitor in the firm, should I need to progress the matter. The solicitor I was assigned was brilliant. Carrie was on the ball, thorough, and...