Jessica brings extensive experience across legal practice in both private and government sectors, as well as community-based services. Her background includes managing complex client matters, investigating complaints and debt recovery, supporting international trade law within the Australian Government, and practice management in family law. This breadth of experience, combined with her people-focused approach and strong operational capability, makes her a highly successful Practice Manager.

Jessica is known for her calm, relational approach and her ability to support clients through sensitive and often challenging situations. She has particular strengths in trauma-informed practice and conflict de-escalation, and is committed to ensuring clients feel heard, supported, and understood throughout their engagement with the firm.

In addition to her client focus, Jessica plays a key role in supporting staff and lawyers, overseeing the day-to-day operations of the practice, including financial management, team coordination, and systems. She is focused on maintaining a well-run, supportive environment and delivering a consistent, high standard of service across the firm.