This policy was last modified on 11 April 2019.

This Privacy Policy sets out how and why DDCS Lawyers (ABN 21 724 334 406) collects, stores, uses and discloses your personal information.
We will collect personal information such as your name and address from you in the course of providing legal services to you or others. We may collect your personal information in various ways, including via telephone, internet, our website, email or hardcopy or online forms.

In most cases, we collect your personal information directly from you. We may also obtain personal information from third-party searches, other investigations and, sometimes, from adverse parties. If you are a client, we must collect accurate name and address information from you in order to comply with our legal and professional obligations.

Your personal information will only be used for the purposes for which it is collected, to allow us to provide legal services or in accordance with this Privacy Policy and the Privacy Act 1988 (Cth). For example, we may use your personal information to provide advice and recommendations that take into account your personal circumstances. If you do not provide us with your personal information we may not be able to provide legal services to you or our advice may not suit your circumstances.

Depending on the nature of your matter, the types of bodies to whom we may disclose your personal information include the courts, experts and barristers, other lawyers relevant to your matter, government bodies and third parties involved in the completion or processing of a transaction. We also may disclose your personal information to our insurers and third party service providers such as information technology service providers.
We store data in Australia. If your matter involves parties overseas we may disclose your personal information to overseas recipients associated with that matter in order to carry out your instructions.

By visiting our website or otherwise providing us with your personal information (or authorising it to be provided to us by someone else) you agree to your personal information being held, used and disclosed as set out in this Privacy Policy. This Privacy Policy may be updated from time to time. Your continued use of our website, continued contact with us or continued use of our services means you agree with any revised Privacy Policy.

We take reasonable steps to protect the personal information that we hold from misuse, interference and loss. For example, we limit access to it through password-protected accounts and dispose of it when we can, having regard to our insurance and professional obligations. Despite this, we cannot guarantee the security of your personal information.

We take reasonable steps to ensure that the personal information we hold about you is accurate, complete and up-to-date. However, we also rely on you to advise us of any changes to your personal information.

You can access and correct the personal information we hold about you and can raise any concerns about our personal information handling practices by contacting mail@ddcslawyers.com.au or ph (02) 6212 7600. We do not charge you for accessing your personal information. If you believe that we have breached an Australian Privacy Principle, you can make a complaint to us directly and your complaint will be referred to a partner for investigation. Alternatively, you can make a complaint to the Australian Privacy Commissioner at www.oaic.gov.au.